close
 
menu


Nikon Professional Services (“NPS” or “the Program”) Terms and Conditions (“Terms and Conditions”):
By applying for NPS Membership, you hereby accept and agree to abide by these Terms & Conditions and any additional terms and conditions as may be added from time to time by Nikon Singapore Pte. Ltd. and Futuromic Photo AV Sdn. Bhd. (“Nikon”).

SECTION I: PERSONAL DATA
By agreeing to these Terms of Conditions, you consent and agree that:

1. Nikon may collect, use and disclose your personal data (including your name, birth month and birth year, photograph, contact number(s), email address, mailing address and the last four characters of your NRIC / FIN) provided in your registration form for the purposes of:

  • maintaining Nikon’s records relating to you and Nikon’s products;
  • administering, operating and/or improving the Program and facilitating Nikon’s provision of benefits to you under the Program; and/or
  • determining any amounts outstanding from you to Nikon (if any) and facilitating payment to Nikon.

in accordance with and subject to the terms of our Privacy Policy (accessible at https://www.nikon.com.sg/privacypolicy).

2. The personal data/information supplied by you or collected from you may also be transferred to and/or within Nikon Corporation and its subsidiaries (which includes Nikon) in different jurisdictions (collectively, the “Nikon Group”) for the purposes set out in Clause 1 above.

3. Nikon may disclose and/or share your personal data with our third-party service providers and/or data processors to process or back up your personal data, provide customer service or address your enquiries and/or conduct customer research or customer satisfaction services (which could include contacting you for your feedback regarding your experience with our services). As a result, we may disclose your personal data to our third-party service providers' or our data processors' overseas facilities.

4. Subject to the terms of our Privacy Policy, you may, at any time:

  • access your personal data to correct, update, restrict, anonymise, block or have us delete it (unless we are legally obliged to keep it),
  • request that we send you a copy of your personal data,
  • request that we transfer your personal data to another person, organisation or business of your choosing or
  • withdraw your consent to our continued use and disclosure of your personal data,

by contacting us in accordance with our Privacy Policy.

5. In the event you withhold or withdraw your consent, you acknowledge and agree that this may result in Nikon being no longer able to provide the requested services to you as a consequence, and Nikon will be entitled to cease the provision of such services to you without incurring any liability on its part.


SECTION II: GENERAL TERMS AND CONDITIONS

1. ELIGIBILITY FOR NPS MEMBERSHIP
1.1 Applicant must be 18 years of age or older at the time of enrollment.

1.2 Applicant must be a local Malaysian citizen or residing/licensed to work in Malaysia with proof.

1.3 Applicant must be a professional photographer or videographer, defined as a full-time, self-employed individual, or an employee of a professional imaging business, who plays a direct role in creating moving or still images for third parties on a professional basis.

Eligibility for the Regular category is defined as:

  • Applicant must be a professional photographer or videographer,
  • Applicant must own at least one of the following: Z 9, Z 8, Z 7II, Z 6II, Z 7, Z 6, Z 5, Z f, D6, Df, D850, D780, D750 or D500.
  • Applicant must own a minimum of three (3) NIKKOR lenses
  • Applicant must provide verification of the above requirements and any additional supporting documents upon request by Nikon.

Eligibility for the Plus category is defined as:

  • Applicant must be a professional photographer or videographer
  • Applicant must own no less than two (2) units of the following models: Z 9, Z 8, Z 7II, Z 6II, Z 7, Z 6, Z 5, Z f, D6, D850 or D780.
  • Applicant must own a minimum of three (3) NIKKOR lenses
  • Applicant must provide verification of the above requirements and any additional supporting documents upon request by Nikon.

1.4 The prevailing requirements, as stated above and in https://nps.nikon.com.my/page/article/nps-my-requirement, shall apply to each application or membership renewal.

1.5 All applications for membership in the Program are subject to Nikon’s approval, in its sole and absolute discretion, with or without reason. Applicants are not eligible for membership if they have been previously expelled or terminated from the Program or any predecessor to the current Program. Nikon is not obligated to notify applicants of their application status or give any reasons for rejection.

2. VALIDITY OF NPS MEMBERSHIP
2.1 Your NPS Membership is only valid insofar as you remain eligible and fulfil the qualifying criteria for NPS Membership at all times, as stated in Clause 1.3. This includes but is not limited to, continued personal possession of equipment and ownership or partnership in the company that were offered as the fulfilment of the criteria of your initial application. Nikon may at any time ask the NPS member for proof of such continued eligibility and reserves the right to invalidate, with finality, NPS Membership terms that are no longer found to conform to the qualifying criteria.

2.2 Subject to this Clause 2, NPS Membership is valid for a term of two (2) years and is renewable subject to Nikon's terms and conditions as amended from time to time.

2.3 During the term of your NPS Membership, you are required to promptly inform Nikon of any changes in the information that you have provided to Nikon in your application for NPS Membership, including but not limited to your contact details, profession or employer and the details of your registered Nikon products and/or equipment.

3. MODIFICATIONS TO THE PROGRAM
3.1 Nikon may change, revise, edit or otherwise modify the Program at any time by posting updated Terms and Conditions on the NPS website or by otherwise notifying members by email, mail, or other delivery means.

4. TERMINATION OF MEMBERSHIP
4.1 You understand and agree that any failure to adhere to any of these Terms and Conditions or any other features of the Program may result in the termination of your membership by Nikon.

5. NPS TIERED MEMBERSHIP BENEFITS
Upon approval of your NPS Membership, you will be eligible to receive the following benefits according to the NPS membership category you are registered in. The benefits are non-transferable and subject to changes from time to time, in Nikon’s sole discretion:

REGULAR MEMBERSHIP BENEFITS

  • Welcome Gift & Membership eCard
  • 5x complimentary equipment check & clean (each camera or lens is considered as one (1) equipment)
  • 10% discount on repair services (on labour only)
  • Try Before You Buy Program (*Complimentary trial of selected equipment before purchase)
  • Priority Service & Repair
  • Equipment loan for service & repair
  • Meet/Chat with the NPS Malaysia Representative
  • Subscription to NPS's latest news and updates
  • Member offer on Nikon products and merchandise
  • Discount on selected Nikon School Advanced workshops & seminars
  • Overseas NPS support network. For overseas support, the member must contact the local NPS office to make pre-arrangements and provide support on a case-by-case basis. Services provided may vary for each country. Members must provide their NPS member ID, personal identification, and proof of accreditation to receive services at an overseas service centre or service depot.

PLUS MEMBERSHIP BENEFITS

  • Welcome Gift & Membership eCard
  • 10x complimentary equipment check & clean (each camera or lens is considered as one (1) equipment)
  • 20% discount on repair services (on parts & labour)
  • Try Before You Buy Program (*Complimentary trial of selected equipment before purchase)
  • Priority Service & Repair
  • Equipment loan for service & repair
  • Equipment loan for Special Assignment Support
  • Meet/Chat with the NPS Malaysia Representative
  • Subscription to NPS's latest news and updates
  • Member offer on Nikon products and merchandise
  • Discount on selected Nikon School Advanced workshops & seminars
  • Overseas NPS support network. For overseas support, the member must contact the local NPS office to make pre-arrangements and provide support on a case-by-case basis. Services provided may vary for each country. Members must provide their NPS member ID, personal identification, and proof of accreditation to receive services at an overseas service centre or service depot.

5.2 Welcome gift is strictly limited to one-time issuance per new membership enrolment only. Nikon reserves the right to change or remove the gifts without prior notice.

5.3 NPS Membership benefits will be provided in accordance with these Terms and Conditions, which are also found at https://nps.nikon.com.my/page/article/nps-my-benefits will be subjected to availability and changes from time to time, in Nikon’s sole discretion.

6. REGISTRATION OF YOUR NIKON PRODUCTS/EQUIPMENT
6.1 All benefits and privileges shall only be extended to Nikon products that have been purchased from Nikon's authorised dealers in Malaysia and which have been with Nikon via an online application on the NPS Site. Non-registered products/equipment do not qualify and are not eligible for the benefits and privileges.

6.2 Nikon reserves the right and sole discretion to reject any Nikon product for registration if it has not been purchased from a Nikon-authorised or approved dealer in Malaysia.

7. LOANED EQUIPMENT
7.1 Service backup loan or Evaluation Loan equipment (“Loaned Equipment”) will be available only to members with currently valid memberships that are currently in good standing. You acknowledge that Nikon will review all loan requests and that requests are subject to Nikon’s approval and the available in-stock inventory. You acknowledge and agree that the Loaned Equipment is loaned to you solely for use in accordance with these Terms and Conditions and other instructions provided by Nikon. You acknowledge that all Loaned Equipment that is loaned to you is owned by Nikon and may not be loaned, sold, encumbered or otherwise transferred by you or to a third party. The product requested under the Evaluation loan should not be already owned by the member.

7.2 You acknowledge that Nikon reserves the right to recall any item of Loaned Equipment for any reason at any time upon notice.

7.3 In the event that you fail to return the Loaned Equipment when due, Nikon may invoice you for the full retail value of the loaned equipment, and you will pay such invoice within thirty (30) days of receipt. Failure to return any Loaned Equipment and/or pay such invoice may result in suspending or terminating your membership privileges in the Program and/or seeking legal or equitable relief, in Nikon's sole discretion.

7.4 You will return the Loaned Equipment as directed by the terms above, in good condition, with reasonable wear and tear excluded. You agree to protect the Loaned Equipment against shock, impact, water damage, sand, dirt, and other harmful substances that may cause damage to the Loaned Equipment and other situations and climates that may cause damage to the Loaned Equipment.

7.5 You agree to reimburse Nikon for any loss, theft or cost of any repairs to, or replacement of, the Loaned Equipment necessitated by damage to the Loaned Equipment while on loan, including any damage caused by improper packaging of the Loaned Equipment for its return to Nikon.

8. USE OF THE SITE AND ITS CONTENT
8.1 Your use of your NPS Membership ID and the Site shall be governed by these Terms and Conditions and the Site's Terms of Use, which may be found here: https://nps.nikon.com.my/page/article/nps-my-terms-and-conditions.

9. PARTICIPATION IN NPS MEMBERS' PHOTOGRAPHY EVENTS
9.1 Participation in NPS Members' photography events is subject to your successful registration for each event and the terms and conditions governing such event registration.

9.2 In the event of unexpected circumstances, Nikon may, in its sole discretion, elect to cancel NPS Members' photography events.

10. TERMINATION
10.1 Nikon may at any time in its sole and absolute discretion terminate your NPS Membership or take any other action it deems necessary and/or appropriate if it believes that you have violated any of the provisions of these Terms and Conditions or any other terms and conditions imposed by Nikon.

10.2 Nikon may terminate or suspend your access to and use of the Site at any time, without liability and for whatsoever reason or cause, without notice.

11. OTHER CONDITIONS
11.1 Nikon may, at its sole discretion and without prior notice, modify, suspend or terminate the NPS Membership Program and/or modify the terms and conditions of NPS Membership and/or the privileges and benefits granted to NPS Members in such manner as Nikon deems fit. As such, Nikon recommends and advises you to visit this web page and, in particular, to examine Clause 1.2 carefully to review the prevailing Terms and Conditions governing the NPS Membership.

11.2 Your NPS Membership shall not be construed as being granted any authority to act for or represent Nikon by Nikon. You shall not have any right to use any trade names, trademarks, logos and/or any other intellectual property rights of Nikon.

© 2022 Nikon Singapore Pte Ltd